After sales service

our most important goal is customer satisfaction and meet our customers’ needs by employing experienced staff and by using of the advanced information systems and media.

in order to achieve these goals, our after sales service represent below service to all Iranian and abroad customers.

  1. 6-24 month guarantee and 10 years after sales service
  2. Planning for visiting, measuring, installing and repairing machines at the customer’s factory and onsite technical support delivery by experienced technicians.
  3. Registering customer sales requests and repair machine in the shortest time as soon as possible from performance to delivery time
  4. representing Pro forma invoice by complete information of repairing
  5. Continuous and arranged contact with customers in order to representing good after-sales service (quality control and customer satisfaction)
  6. New management systems, quality management system ISO 9001: 2008
  7. Use of modern communication technology to handle customer affairs and provide a system for receiving customer insights platform on the company’s website.
  8. marketing and after sales service system by sending promotional, transactional, and other marketing-related messages to customers via SMS

 

 

Contact time: Saturday- WEDNESDAY       8:30 AM -17 PM

Thursday: 8:30 AM – 14 PM

 

Click on contact Number below

0098-051-36513720-23

 

 Repairing Department