Guarantee and after-sales service of Gashta Sanat Mashhad
Warranty and Service :
Warranty and Service : When you order from Gashta Sanat Mashhad Co , your satisfaction is guaranteed. We strive to stand above the competition and look forward to building continuing relationships with our customers. Join the ranks of happy customers and let us show you why we believe we’re the best in the industr!
our after sales service team will be in touch with you for any help as soon as possible.
To achieve to best customer service, after sales service department of Gashta Sanat Mashhad , get started to progress and operate the following services for customers in Iran and abroad.
We insure you that spare parts will be available for a minimum of 10 years after a product are purchased.
Providing a service for customers who can make a complaint with Centrelink directly to the chief executive and immediate complaints handling directly by chief executive.
You can send your ideas to our after sales service team by sending SMS to short message service simply.
High-tech communication service in order to handle to customer affairs.
New Management Systems: Quality Management System ISO 9001: 2008
installing , repairing and measurements services, by visiting the customer’s factory
The shortest performance and delivery of goods from register of the customer demand
Customer service team are available for any Complaints, Compliments or suggestion .
Saturdays to Wednesdays: 8:30 AM – 5:00 PM
Thursdays : 8:30 AM -2:00 PM
Contact number : +98-51-36513720-23
Mobile phone : +98-9156531949
Main Priorities in providing after-sales services
1_Constant and planned contact to customers for present a good after-sales service. (quality control and customer satisfaction)
2_Quick survey and quick respond to customers concerns and Attempting to resolve the problems.
3_presentation of the 6-24 month guarantee and 10 years after sales service.
4_Presenting pro forma invoice , and Provide a precursor and detailed explanation of the repairing process to the customer before any repair.
5_programming and sending out the Technicians for repairing damaged parts or removing the troubles.
6_he repair and maintenance of damaged machines in the most short time.